Pricing

Unlimited Subscription Plans

All of our plans have unlimited number of review site and social media account tracking, unlimited team users and no cap on the number of customer feedback responses.

FEATURES

STARTER

PRO

(Most Popular)

PREMIUM

Online Review Management

Review Tracking

Monitor online reviews from more than 75 sources including Google, Yelp, TripAdvisor, Zomato, Booking.com, mobile app stores and food delivery apps.

Direct Response

Respond directly to online reviews across multiple locations from one dashboard and track your response rate and time.

Response Templates

Multi-language and personalized response templates by brand, sentiment and categories (e.g., food related, service related, etc.).

Alerts & Notifications

Customizable email notifications of new reviews with the ability to add recipients at store level.

Review Generation (QR Code Link)

Unique QR Code for dine-in, delivery or in-store to get more positive reviews on Google & other sites as well as reduce the number of negative reviews.

Website Widget

Showcase your reviews on your website through a beautiful carousel that is easy to integrate and customize.

Direct Messages & Comments

Social Media Direct Messages

A unified inbox your Direct Messages (DMs) from all of your social media accounts on Instagram, Facebook & Twitter (more integrations coming soon).

Post Comments

Ability to track and reply to social media comments across Facebook & Instagram (more integrations coming soon)

Saved Replies

Personalized replies for all types of social media inquiries in multi-language.

Feedback & Surveys

Customer Feedback

A smart feedback landing page that asks the right questions to learn more behind every customer experience.

Email Collection

Build your own customer database (CRM) for your email marketing and retargeting campaigns while complying with local privacy laws.

3rd Party Tool Integration

Push your customer email data to your preferred email marketing or CRM solution such as Mailchimp or Zendesk).

Insight & Automation

Auto-Response

Automatically respond to rating-only Google reviews with random response templates. Ideal for businesses that receive many online reviews without text.

ChatGPT Generated Response

Leverage the power of ChatGPT to generate customized responses of reviews according to sentiment and context. No more reading long review texts.

AI-Powered Insights Report

Automatically categorize your online reviews into topics and sentiment plus identify your best & worse performing product or food menu items.

Competitor Benchmark

Track the star ratings and volume of reviews of up to three competitors per location.

Support Ticketing System

Track the status of every negative review using case resolution statuses from open to resolved.

Data Import

Import your own first party feedback and review data from any unsupported source.

Custom Integration

Synch your review data with your in-house CRM solution or data warehouse.

Customer Support

Email, Phone & Zoom Support

Extensive how-to knowledge-base with timely local support through email, phone and video conferencing plus periodic customer success calls.

Quarterly Consultation

Let our data experts help you make sense of all your data and unearth consumer & market trends.

Priority Support

Even faster response time for your support and feature requests with monthly customer success calls.

Frequently asked questions

What languages do you support?

Localyser supports all languages and reviews are auto-translated into your primary language with the ability to respond in the original language of the review.

‍

How many users can we give access to?

There is no limit to how many users you can add and there several role permissions you can chose from.

‍

What site do you integrate with?

Localyser has over 100 integrations from Google, Yelp, TripAdvisor, Booking.com to delivery apps such as UberEats, Talabat, Deliveroo & DoorDash.

‍

Is there a term commitment or contract?

There are no term commitment but you will get a 15% discount if you sign an annual contract.

‍

What is the onboarding process and is there a setup fee?

There are no set up fee; all you need to do is send us a list of your locations' Google map listings and we''ll do the rest. A live training session is provided to all your team members as well.

‍

What industries does Localyser support?

Localyser helps businesses from every industry including restaurants & hospitality, automotive, healthcare, gyms & wellness as well as enterprises that want to manage employee online reputation.

‍